Contact information

Welcome to vidix.shop! We are passionate about bringing life to your walls with our curated collection of premium decorative paintings. Whether you have a question about our artistic styles, need help tracking an order, or require assistance with a return, our customer support team is here to help.

Get In Touch

  • Store Name: vidix.shop
  • Operator: DYLAN JAMES SUMPOLEC
  • Email: support@vidix.shop
  • Phone: +1 620-474-5526
  • Office Address: 1602 FALL HILL AVE FREDERICKSBURG, VA 22401-3509 United States

Customer Service Hours

Our support team is available to assist you during the following hours (based on our headquarters in Fredericksburg, Virginia):

  • Monday - Friday: 9:00 AM – 5:00 PM (EST - Eastern Standard Time)
  • Saturday - Sunday: Closed

Note: We aim to respond to all inquiries within 24 hours during business days. If you contact us over the weekend, we will get back to you promptly on the following Monday.